
CDM-800 Gateway Router Revision 1
Preface MN-CDM800
xvii
Returning a Product for Upgrade or Repair
Step Task
1
GototheComtechEFDataServicepage(http://www.comtechefdata.com/
service.asp)andreadtheReturnMaterialAuthorizationsectioninitsentirety.
2 RequestaReturnMaterialAuthorizatio n Number:
• OntheComtechEFDataServicepage:SelecttheReturnMaterial
Authorizationhyperlink.
• OntheComtechEFDataSupportpage:
(http://www.comtechefdata.com/support.asp):Click[SendRMARequest]
(http://www.comtechefdata.com/rmaform.asp);
• FillouttheRMAformcompletely;
• Click[SendEmail].
• Alternately:
o Sendane‐ma
ilprovidingthissame
detailedinformationtoComtechEF
o ContactComtechEFDataCustomer&TechnicalSupportbyphoneorfax.
3 Packtheproductinitsoriginalshippingcartonandprotectivepackaging.
4 ShiptheproductbacktoComtechEFData.Shippingchargesshouldbeprepaid.
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