Comtech EF Data CSAT-5060 Spezifikationen PDF herunterladen (Seite 13)

PREFACE

Customer Support

Contact the Comtech EF Data Customer Support Department for:

• Product support or training

• Reporting comments or suggestions concerning manuals

• Information on upgrading or returning a product

A Customer Support representative may be reached at:

Comtech EF Data

Attention: Customer Support Department

2114 West 7th Street

Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EF Data Number)

480.333.4357 (Customer Support Desk)

480.333.2161 FAX

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or

replacement:

• Contact the Comtech EF Data Customer Support Department. Be prepared to supply the

Customer Support representative with the model number, serial number, and a description

of the problem.

• Request a Return Material Authorization (RMA) number from the Comtech EF Data

Customer Support representative.

• Pack the product in its original shipping carton/packaging to ensure that the product is not

damaged during shipping.

• Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)

For Online Customer Support

An RMA number request can be requested electronically by contacting the Customer Support

Department through the online support page at www.comtechefdata.com/support.asp

• Click “Return Material Authorization Instructions” from the Service page for detailed

information on our return procedures.

• Click the “RMA Request form” hyperlink, then fill out the form completely before

sending.

• Send e-mail to the Customer Support Department at [email protected].

For information regarding this product’s warranty policy, refer to the Warranty Policy, p. xix.

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Comtech EF Data CSAT-5060 Spezifikationen Seite 13